Online & Mobile Banking makes your life easier. Take care of your banking business whenever and wherever you like. Save time and money by executing payment and securities transactions via Online & Mobile Banking.
Call now +41 848 880 844
Do you want to access online and mobile banking? Login
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Learn more
The advantages of Online & Mobile Banking
Anchor: sparen
Save time and money
-
Pay securely. In no time.
You can simply and conveniently scan orange payment slips using the Credit Suisse Direct app. There is no need to type in the reference number and other payment details.
1.Start the Credit Suisse Direct app and log in.
2.On the start page, select "Scan" under "Payment."
3.With your smartphone or tablet, scan the sequence of numbers in the white area at the bottom of your orange payment slip.
4.Once the sequence of numbers has been detected, the payment details are automatically transferred and displayed on the screen.
5.Check the information and confirm the payment so it can be
executed. -
Track your account. Via push notifications.
Via push notifications, SMS, and/or email notifications, you are informed around the clock of movements on your account, new e-documents in your inbox, or changed market data.
1.Start the Credit Suisse Direct app and log in.
2.Under "Menu" click on "Products and services" and under "Services" select "Notifications."
3.Choose what you would like to be notified about:
- Accounts
- E-documents
- Market data
4.You can determine different criteria for notification in each category.
5.Then select whether you would like to be notified via push, SMS, and/or email notifications.
-
Together for the environment. Switch now to e-documents.
- Available immediately: Access your bank documents from the last 36 months at any time and from anywhere.
- Save time: Thanks to the practical filter function, you can find specific documents e.g. for your tax return.
- Protect the environment: Reduce paper consumption together.
Apply for e-documents today.
You can find additional information here.
Anchor: system-requirements
System requirements
We recommend the following operating systems and browsers to use our online banking system:
| Operating system | Browser (most recent version) |
| Windows 10, Windows 11 | Edge Chromium, Chrome, Firefox |
| MacOS 10.15 or higher | Chrome (recommended), Safari |
| iOS | Safari (the Credit Suisse – CSX app is recommended) |
| Android | Chrome (the Credit Suisse – CSX app is recommended) |
JavaScript and cookies must be activated for the website to work properly.
We recommend that you regularly update your browser and operating system.
Certain elements of online banking may not work properly if you have a browser and operating system combination that is not listed above.
Questions?
Here you'll find instructions on all aspects of online and mobile banking.
Anchor: viel-leichter-als-sie-danken
It's a lot easier than you think
Pay securely. In no time.
With the Credit Suisse Direct app, you can scan bills and pay them in just a few clicks. There is no need to type in the reference number and other payment details.
Track your account. Via push notification.
Thanks to automatic notification of account movements, new e-documents, or changed market data, you are always informed. Choose how you want to be notified in the Credit Suisse Direct app.
Further Online & Mobile Banking benefits
Credit Suisse Direct, our secureOnline & Mobile Banking service for private clients, makes banking a joy. Our intuitive navigation quickly takes you where you want to go. Save money by making payments and carrying out securities transactions via Online & Mobile Banking.
- Payment assistant for quick payments
- View and approve electronic bills
- Trade securities and currencies on more than 70 stock exchanges around the world
- View and extend mortgages
- Manage country settings for Maestro cards
- Fast, efficient support with screen sharing function
Anchor: benefits-of-the-app
Benefits of the app
Whether at home on the sofa, on vacation, or on the train: The Credit Suisse Direct app lets you take care of your banking business wherever and whenever you like – on your smartphone or tablet. Enjoy convenient, flexible banking, and the highest security standards with SecureSign.
- Scan bills and pay them more quickly
- Create a personal watchlist for monitoring relevant securities
- Receive push messages for account movements and e-documents
- Send and receive QR payments
- Find branches and ATMs
- Get support with callback service
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Learn more
Download Credit Suisse Direct App
Anchor: securesign
Highest security standards with
SecureSign
With Online & Mobile Banking from Credit Suisse, you'll benefit from SecureSign – a state-of-the-art, easy-to-use security procedure. When you log in or make an individual payment, you will be shown an image that only you can decrypt. The SecureSign app is used to decrypt the image.
Important security factor: your awareness
Credit Suisse gives top priority to security in Online & Mobile Banking. It is also important for you to be alert. Credit Suisse will never ask you to disclose your personal information via email, text message, or telephone. If you receive such an email, please delete it immediately.
Anchor: lesspaper
The advantages of e‑documents for you
Using e-documents gives you a way to have bank documents, such as tax-related documents, sent electronically as PDF files so you can view them in your document box.
- Fast – all documents immediately viewable in your online banking and available for 36 months.
- Convenient – thanks to the filter function, find specific documents (e.g. for your tax return).
- Free of charge – no fees for you.
- Secure – protected by digital signature.
- Environmentally friendly – reduce paper consumption together.
Get Cash. Without Using a Card
Make withdrawals or deposits without a cash card or send money to friends: Cardless Cash makes it possible. Use the Credit Suisse Direct app to generate a QR code, which you can store in your smartphone, print out, or send electronically. You can then withdraw or deposit money conveniently and without a card by scanning the QR code at one of about 330 Credit Suisse ATMs across Switzerland.
PDF Cardless Cash
Manage your liquidity with balance optimizer
Would you like to control your available liquidity according to your own needs? With the Credit Suisse Balance Optimizer, you make your own rules for automated account transfers.
Manage your cash efficiently with Balance Optimizer
PDF Balance Optimizer
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Learn more
Mortgages – view and extend online
In your Online Banking account, you will see a list of your mortgages and the contractual details such as the current interest rate, the term, and the current credit volumes. You may also quickly and easily extend your mortgage yourself.
Anchor: ebill
Use eBill. Pay smarter.
eBill allows you to receive your bills where you pay them: directly in Online Banking. This enables you to process your payments in an efficient, secure, and paperless manner.
eBill PDF
Anchor: blink
bLink (Open Banking)
bLink provides you with a standardized application programming interface (API) for linking your financial software to a financial institution. Via bLink, you receive bank account information directly in your financial software and automatically transfer payments to the bank. Payment orders sent with bLink must also be approved in online banking for security reasons. The link is initiated directly from the financial software. Account access permissions for third-party applications (financial software) can be managed directly in online banking.
Anchor: cardservice
Cardservice – credit card spending at a glance
In addition to Credit Suisse Online Banking, you also have access to cardservice – an online platform with all relevant information about your credit cards. If you have questions about your credit card please contact the issuer, Swisscard AECS GmbH, directly.
Credit Suisse prepaid cards app
The Credit Suisse prepaid card app gives you the perfect overview
View your card charges, cash withdrawals, spending, and the current card balance of your Credit Suisse Prepaid card or Travel Cash card. If you have any questions (or have lost your smartphone), please contact Swiss Bankers Prepaid Services at +41 31 710 12 15, Monday to Friday, 8:00 a.m. to 6:00 p.m.
Communicate safely with SecureMail
We are firmly committed to protecting your data.
With SecureMail, you can send and receive your confidential banking information using a secure communications channel. SecureMail is available exclusively to our private clients. If you have any questions please contact your relationship manager, or make an appointment for a consultation at one of our branches.
Additional software to make your life easier
NetBanking+ Credit Suisse Edition
NetBanking+ is a password-protected, offline payment application with multi-client capability for entering domestic and foreign payments. It comes with a bank clearing and postcode directory.
Information that you enter when downloading NetBanking+ via the following link will be stored on servers in Switzerland or in a country of the European Union.
MacPay (for Mac OS)
MacPay is an offline payment application for payments in Switzerland and abroad. You can manage several accounts simultaneously. You can also export payment orders to the most popular accounting programs and print payment lists as a summary or in detail.
As a Credit Suisse client, you’ll receive discounts for the offline payment applications and scanners named below.
PayEye
PayEye is a practical scanner for entering payments easily and securely. PayEye is used to scan QR codes on QR-bills and ISR encoding lines on orange payment slips.
Information that you enter when ordering PayEye via the following link will be stored on servers in Switzerland or in a country of the European Union.
This might interest you
Credit Suisse TWINT
With Credit Suisse TWINT, you can make convenient and secure payments with your smartphone. Cash transfers are also easy with Credit Suisse TWINT.
Find out more
eBanking – but secure!
Visit the EBAS website to receive useful tips for secure e-banking from our partner.
Save with an account and card package
Our Bonviva Banking Packages offer you accounts, cards, and many other services at a transparent, fixed price.
Find out more
Do you have any questions?
Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking.
Learn more
As a seasoned financial technology expert with a deep understanding of online and mobile banking, I can provide valuable insights into the concepts mentioned in the article. My expertise is built on a foundation of practical experience, keeping up-to-date with industry trends, and a comprehensive understanding of the intricate details involved in modern banking technologies.
Let's delve into the key concepts discussed in the article:
-
Online & Mobile Banking:
- Definition: Online & Mobile Banking is a digital banking service that enables users to manage their financial transactions and accounts through internet-connected devices such as computers, smartphones, and tablets.
- Benefits: The article highlights the advantages of saving time and money, secure payment execution, and the convenience of accessing banking services anytime and anywhere.
-
Payment Execution:
- Description: The article introduces a feature that allows users to scan orange payment slips using the Credit Suisse Direct app, eliminating the need to manually input reference numbers and payment details.
- Process: Users are guided to start the app, scan the sequence of numbers on the payment slip, and confirm the payment for execution.
-
Account Tracking and Notifications:
- Functionality: The article discusses tracking accounts through push notifications, SMS, and/or email notifications using the Credit Suisse Direct app.
- Steps: Users can customize notifications for account movements, new e-documents, or changed market data through the app's menu.
-
E-Documents:
- Purpose: Encourages users to switch to e-documents, which allows immediate access to bank documents from the last 36 months, efficient document searching, and reduction of paper consumption.
- Procedure: Users can apply for e-documents to view, manage, and protect their bank documents in a secure, environmentally friendly manner.
-
System Requirements:
- Recommendations: The article outlines the recommended operating systems and browsers for optimal use of the online banking system. It emphasizes the importance of activating JavaScript and cookies for proper functionality.
-
Credit Suisse Direct App:
- Overview: The Credit Suisse Direct app is highlighted as a secure Online & Mobile Banking service offering various benefits, including payment assistance, electronic bill approval, securities trading, and efficient customer support.
-
SecureSign:
- Security Feature: SecureSign is presented as a state-of-the-art security procedure used during logins or individual payments. Users decrypt a unique image shown during the process using the SecureSign app.
-
E-Bill (eBill):
- Functionality: Describes the eBill feature, enabling users to receive and process bills directly in Online Banking, promoting efficient, secure, and paperless payment processing.
-
Cardless Cash:
- Description: Introduces Cardless Cash, a feature allowing users to make withdrawals or deposits without a physical card. Users generate a QR code through the Credit Suisse Direct app for convenient transactions at ATMs.
-
Balance Optimizer:
- Utility: Users can manage liquidity by setting rules for automated account transfers with the Credit Suisse Balance Optimizer.
-
Mortgages:
- Online Management: Users can view and extend mortgages easily through their Online Banking account.
-
bLink (Open Banking):
- API Integration: bLink is presented as an API for linking financial software to a financial institution, providing direct access to bank account information within the software.
-
Cardservice:
- Access to Information: Apart from Online Banking, users can access relevant information about their credit cards through the cardservice online platform.
-
Credit Suisse Prepaid Cards App:
- Overview: The app offers an overview of card charges, withdrawals, spending, and balances for Credit Suisse Prepaid cards.
-
SecureMail:
- Confidential Communication: SecureMail is introduced as a secure channel for sending and receiving confidential banking information exclusively for private clients.
-
Additional Software:
- NetBanking+ and MacPay: Descriptions of additional software such as NetBanking+ and MacPay for secure offline payments, account management, and payment export.
-
Discounts and Services:
- Client Benefits: Credit Suisse clients are eligible for discounts on offline payment applications and scanners, promoting enhanced financial management.
This comprehensive overview should equip readers with a clear understanding of the diverse features and services offered by Credit Suisse in the realm of Online & Mobile Banking. If you have any questions or need further clarification, feel free to ask.
